Our Care Approach
1. Private Care Services
We provide private in-home care services to people looking for extra help and support at home. This can either be once-off, short term (temporary) or long term (permanent) basis. Clients can call us to organise supports and services or can use our online booking system link below to book services. One of our staff member will then ring you to discuss your personal needs and preferences. Clients are encouraged to book at least 1 weeks before day of service so we can have ample time to organise a carer that matches your requests.
Private care services can benefit older Australians that are not eligible for government funding, older Australians allocated government funding but requiring more help at home, older Australians awaiting for government funding to be allocated, and adults with Private health insurance requiring post hospital care at home or in community.
2. Home Care Packages (Self Management)
We provide in-home supports and services to >65 years old seniors with a Home Care Package. Self managing Home Care Packages clients can choose us their main home care services provider. We will work together with you and your approved provider to provide in-home supports and services that are tailored to your personal preferences. We will encourage you to exercise control and choice when you choose us as your service provider. We are partners with 3 reputable Self Management approved providers as a service provider. Please reach out to us to know who we partner with.
The Self Management approved provider of your choice will provide financial management, care management, manage compliance, and budget management. You will have a choice to choose our workers that best match to you from our portal to provide you with care supports or services. A Meet and Greet can also be organised to see whether a career or support workers is a best match.
3. Brokerage Services
We partner with approved Home Care Packages approved providers to provide staffing solutions who provide in-home support and services to their clients. We offer and provide the workforce support (where needed) to approved providers that share same values as us. We remain transparent and respectful of our relationship. We do not solicit, approach or entice your clients to join us at any time.
4. Case Management Services
We have experienced Registered Nurses who can provide private case management to assist our clients with accessing supports and services by coordinating care services to meet their personalised needs. Our Registered Nurses will assist with
✔️Care planning development
✔️Service Coordination
✔️Collaborating with other health care providers involved in your care
✔️Comprehensive nursing assessments
Case management services are suitable for Self Funded and Self managed Home Care Packages clients.
Case management services incur an out-of-pocket fee depending on services the client needs.
5. Community Nursing Services
Oir team consists of Enrolled and Registered Nurses that are skilled and experienced to provide community nursing services to clients requiring complex care in our communities. A referral for Community Nursing Services is required and can be completed by your GP, Specialist, Nurse Practitioner, hospital discharge planners/social workers. Our community nursing services include:
✔️ Comprehensive Nursing Assessments
✔️ Staples & Sutures removal
✔️ Stomal therapy
✔️ Wound management
✔️ Medication administration & management
✔️ Falls management
✔️ Diabetes monitoring & management
✔️ Chronic disease monitoring
✔️ Wellbeing & Health monitoring
✔️ Continence assessments & management
✔️ Catheter management
✔️ Injection administration
✔️ Compression stockings & bandages application
✔️ Telephone nurse advice & support
We are a Registered Community Nursing Service Provider with Work Safe VIC and Transport Accident Commission (TAC). This service aims to facilitate an early and convenient discharge from hospital, acting as an alternative to in-hospital care to transition home.